Are you struggling with responding to web leads in a timely manner?
How many leads are you missing due to slow response times?
Do your employees know who’s responsible for following up on which web leads?
Ever lost an important sale because you overlooked a web lead that got lost in your inbox? Ouch. Keeping track of those leads can be difficult, but it’s important, because the longer a prospect waits to hear back from a sales rep, the more likely they are to take their business elsewhere. In fact, a lead response study by insidesales.com shows that if you contact a lead within five minutes after the lead is submitted, you’re 100 times more likely to get in touch with the lead than if you wait 30 minutes.
Lead Chaser® will help you get in touch with those leads ASAP, sometimes before they’ve even finished browsing your site.
Here’s how it works: When an online prospect submits a form on a website, the Callbright system calls the next available agent (based on pre-defined work hours) on the round robin rotation of the Lead Chaser profile. When the system reaches a live agent, Lead Chaser uses text-to-speech technology to convert the contents of the form to a recording. The agent then has the option to immediately call the prospect without even checking their email first!
Why use Lead Chaser?
- Improve lead conversion rates by responding quickly to online leads.
- Provide efficient and timely customer service.
- Gain valuable lead information.
- Automatically assign leads to agents.
- Follow up on web leads without sorting through emails.
Interested in learning more about how to simplify your communications with your customers? Fill out the form below, and we’ll contact you with more information.