Downloadables

Need a handy guide to turn phone leads into customers? Do you have a lead management mystery that needs to be solved? Click through to get a better understanding of managing your phone leads.

[White Paper] The Five-Step Guide to Turning Online Phone Leads Into Customers

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[SlideShare] Unraveling the Mystery of Lead Management

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Quick Guides

The ABCs of Enhancing Your Lead Management

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Take Your Sales To New Heights

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Callbright Blog

Our blog is the place for the latest trends and tips in the call management industry. Learn more about lead management, capturing lost leads, establishing advertising accountability and improving staff performance.

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Three Great Auto Marketing Campaigns

The automotive industry has done some wild things over the years in the name of generating buzz. Need examples? Ford put a Mustang on top of the Empire State Building (twice), Smart used extra-large bike locks to secure some of...

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The Benefits of Using Toll-Free Numbers on Promo Items

As marketers, we love promotional items. Whether they're pens, mugs, notepads or foreheads, we'll use the ad space. But we can't just blindly throw money at them — we have to know our investments are going to pay off. So which items...

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Videos

Check out our videos to see how Callbright can help your business.

Don’t Lose Leads and Customers

Are your leads disappearing and leaving no trace? Take back control of your dealership with Callbright.

Callbright Interactive

Capture a quick snapshot of your caller before you pick up the phone.

Call Scanner

Improve your staff’s training and customer service and turn average phone conversations into profitable leads.

Enhanced Call Completion

Create intuitive routing options for callers and be confident that every call is answered.

Call Rescue

Concentrate on your business while our professionally trained staff reviews calls for you.

CRM Integration

Reduce the amount of manual data entry you do by automatically loading every lead into your CRM system.

Callbright University

Callbright University
Need a crash course on how to use our services?

Schedule your personalized Callbright training session.

During your training session, you'll receive:

  • Demonstrations and interactive presentations of all Callbright solutions, face-to-face with our certified trainers via web camera.
  • Interactive screen-sharing technology enabling you to fully engage with your Callbright solutions.
  • A look into your current utilization and ways to increase it.

Each session is typically 15 to 60 minutes long and requires access to the internet and the Callbright website for the duration of the session. Training hours are 8:30 a.m. to 3:00 p.m. CST, Monday through Friday.

Request Training

Featured Classes

  • Comprehensive Training

    Learn how to run reporting and manage numbers, users, and account settings.
    Duration: 45 minutes – 1 hour

  • User Management

    Learn how to add and update customized users.
    Duration: 15 - 30 minutes

  • Number Management

    Learn how to properly label, route, and integrate numbers.
    Duration: 15 - 30 minutes

  • Outbound Call Tracking

    Learn how to utilize outbound toll-free numbers and Click to Call.
    Duration: 15 - 30 minutes

  • Broadcast Message Manager (BMM)

    Learn how to create and launch broadcast campaigns.
    Duration: 45 minutes – 1 hour

  • Reporting

    Learn how to generate, filter, and sort reports.
    Duration: 15 - 30 minutes

  • Lead Chaser

    Learn how to use Lead Chaser to increase web lead response time.
    Duration: 30 – 45 minutes

  • Call Rescue

    Learn how to manage potential lost leads.
    Duration: 30 minutes

  • Interactive and Mobile App

    Learn how to utilize reporting, Click to Call, and Call Rescue within the convenient desktop and mobile applications.
    Duration: 30 minutes