Products

Inbound and Outbound Lead Management

Callbright Interactive

View all your call info, including call recording and lead info, on your desktop in real time.

Call Recording

Record your inbound and outbound calls and improve staff performance.

Click to Call

Simplify the process of making outbound calls so your staff can reach the right customer every time.

Inbound Lead Tracker

Figure out if your ads are an investment or a plain ole waste of money.

Live Call Tracking

Track your marketing campaign effectiveness by knowing which ads generate specific calls.

Outbound Lead Tracker

Monitor calls in real time so you can increase staff accountability.

Enhanced Numbers

Get easy-to-remember toll-free or local numbers to use on ads.

Enhanced Call Completion

Create intuitive routing options for callers and gain higher lead response rates.

Broadcast Message Manager

Save time, energy and money by sending prerecorded custom messages to your customers.

Clickable Numbers

Enable your customers to call you instantly simply by clicking a button on your website or email.

Custom Greetings

Hear a brief message regarding the details of an incoming call before connecting with the caller.

DNC List Compliance

See if a customer is on the DNC list before placing an outbound call.

Lead Chaser

Get in touch with leads ASAP, sometimes before they’ve even finished browsing your site.

Automated Surveys

At the end of each call, let a recorded voice pose questions to respondents, who can reply using their phone keypads.

Call Rescue

Let our professionally trained staff review your call recordings and notify you of missed opportunities.

Call Reports

Get insight into which prospects and customers are calling your business and whether or not your staff is actually answering those calls.

CRM Integration

Filter and redistribute your lead information to your DMS system, Internet lead generator and other CRM providers.

Customizable Access Levels

Pick and choose which employees can view certain reports and call recordings, change campaign settings and enable features.

Rep Codes

Keep your sales team accountable and improve your customer service by monitoring and filtering phone calls by rep.