Inbound and Outbound Lead Management

Broadcast Message Manager
Save time, energy and money by sending prerecorded custom messages to your customers.
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Callbright Interactive
View all your call info, including call recording and lead info, on your desktop in real time.
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Call Scanner
Use voice-recognition technology to automatically scan phone calls for keywords or phrases of your choice to uncover calls that need attention.
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Clickable Numbers
Enable your customers to call you instantly simply by clicking a button on your website or email.
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Click to Call
Simplify the process of making outbound calls so your staff can reach the right customer every time.
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Custom Greetings
Hear a brief message regarding the details of an incoming call before connecting with the caller.
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Enhanced Call Completion
Create intuitive routing options for callers and gain higher lead response rates.
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Inbound Lead Tracker
Figure out if your ads are an investment or a plain ole waste of money.
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Lead Chaser
Get in touch with leads ASAP, sometimes before they’ve even finished browsing your site.
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Live Call Tracking
Track your marketing campaign effectiveness by knowing which ads generate specific calls.
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Automated Surveys
At the end of each call, let a recorded voice pose questions to respondents, who can reply using their phone keypads.
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Automotive Marketing ROI Reporting
Use ERA and POWER to analyze which of your dealership’s ad sources deliver leads that progress into sales and which are lemons.
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Call Rescue
Let our professionally trained staff review your call recordings and notify you of missed opportunities.
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Call Reports
Get insight into which prospects and customers are calling your business and whether or not your staff is actually answering those calls.
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CRM Integration
Filter and redistribute your lead information to your DMS system, Internet lead generator and other CRM providers.
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Customizable Access Levels
Pick and choose which employees can view certain reports and call recordings, change campaign settings and enable features.
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Rep Codes
Keep your sales team accountable and improve your customer service by monitoring and filtering phone calls by rep.
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